1. Where will we ship? How much is shipping?
Anywhere in the contiguous 48 states. Must be to a street address. NO P.O. Boxes. Right now, we are not taking orders for international shipping.
- Orders $10.00 – $19.99 = $8.95 Shipping
- Orders $20.00 – $59.99 = $9.95 Shipping
- Orders $60.00 – $99.99 = $11.95 Shipping
- Orders $100.00 – $139.99 = $13.95 Shipping
- Orders $140.01 – $200.00 = $20.95 Shipping
- Orders $200.01 – $300.00 = $27.95 Shipping
- Orders $300.01 – $999.00 = $41.95 Shipping
2. How long will it take for my order to arrive?
We ship all our packages using UPS Ground Service. Once it leaves our location, it can take anywhere from 2-7 days to arrive, depending on where it’s going.
3. When will my order be shipped?
Our goal is to get every order out of our place within 48 hours of receiving it. In the unusual circumstance that it takes longer, we will advise you of how long it will be, and the reason why.
4. Can I order over the phone?
You can order the items offered on this website by phone. However, we recommend ordering online. Ordering by phone means an order takes longer to get into our computer system. This delay in getting into our computers usually means a delay in processing and shipping your order.
5. How safe is ordering online?
Totally safe. We use a secure server during the whole payment process.
6. Do you accept COD’s?
Unfortunately, we do not offer COD at this time. We do accept Visa, Mastercard, Discover, American Express.
7. While I was in Sahadis’ retail store in Brooklyn, I saw some other goodies I’d like to order. Can I order them online as well?
Right now, all we are offering online are the few items you see on the website, which are coffees, gift baskets, gift cards, and a limited selection of nuts. We are hoping to add more for sale in the future. Right now, we simply don’t have the time in the day to offer a more complete selection.
8. Will you make more items available to buy online?
We are in the process of reviewing which of our other items should be offered for sale online. If there’s something particular that we sell in our store that you’d like to see offered online, click on this link and tell us which item it is.
9. Why are the prices online a little bit higher than in your retail store?
Due to special packaging considerations on many items for UPS shipping purposes, prices may vary slightly from what you’ll find them to be in our retail store. When there is a price difference, it’s not a big difference.
10. Can I ship to multiple addresses in one order?
Right now, to ship to multiple locations, you’d need to place a separate order for each address.
11. What are your order minimum’s?
We have a $10 order minimum.
12. Are there any warm weather restrictions when ordering gift baskets?
There are a few chocolate items ina few of our baskets that cannot be shipped in the warm weather. If the weather will not allow us to ship a particular item in a basket, then we will substitute that item with a similar type item of equal or greater value.